BPA

This course deals with the management and leadership in the voluntary sector. Voluntary Sector Management covers topics such as leadership and management development, managing team performance, service improvement, project management, strategic planning, resource management, and working collaboratively.

This course is designed to study the basic principles of office management including the areas of recruiting and orienting the office staff, supervising and promoting office personnel, problem solving and communication processes.  Management principles and techniques and their applications to the modern business office are included. Emphasis is on information systems and the role of managerial personnel.